START A RETURN:
If you are not 100% satisfied with your items, send them back for a refund.
You can return items up to 45 days from the purchase date. Products must be unworn, with original packaging and tags. Once your package has been received, your refund will be processed within 7-10 business days.
HOW TO RETURN AN ITEM:
- To start a return CLICK HERE
- Enter your order number beginning with LRG and email address.
- Pack and seal your box securely in the original package, if possible.
- Drop off the package at any USPS ship center.
BEGIN YOUR RETURN:
- Please allow 3-5 business days from when the confirmation email is sent for the refund to fully process.
- Refunds will be issued to the original method of payment.
- Original shipping charges are non-refundable.
- Full-price and sale items in original condition, with all tags attached, can be returned for a full refund within 45 days of the delivery date.
- Final-sale items cannot be exchanged or returned at any time.
- Worn, altered or washed items cannot be returned.
- LRG merchandise purchased at independent department stores must be returned to the location where it was purchased.
- Gift cards cannot be returned or refunded.